Scaling AI Adoption at Enterprise Scale
Enabled 100+ users to adopt and confidently use Gradial by building structured training systems, documentation, and cross-functional enablement workflows.
Revel (Now Tenari)
At Revel, I led enablement efforts for Gradial, an AI-assisted production platform used by cross-functional teams. As the tool scaled, teams lacked clarity, confidence, and consistency in how to use it effectively. I built structured training systems and documentation to drive adoption, improve usability, and support operational rollout.
Focus Areas
- AI platform adoption & enablement
- Training system design
- Prompt documentation & guidance structure
- Cross-functional onboarding and support
Systems I Built
1. Gradial Enablement Program
- Designed structured training program for new and existing users
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Created onboarding path for cross-functional teams
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Simplified platform workflows into clear, repeatable steps
- Increased confidence in using AI-assisted production tools
2. Training Infrastructure & Office Hours
- Hosted recurring office hours for real-time support and troubleshooting
- Delivered live walkthroughs for key workflows and use cases
- Addressed adoption blockers through direct user feedback
- Reinforced learning through ongoing reinforcement sessions
3. Prompt Documentation System
- Developed structured documentation for prompt usage and best practices
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Standardized how teams approached AI input and output expectations
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Reduced ambiguity in AI-generated results
- Improved consistency and reliability of outputs across users
4. Cross-Functional Enablement
- Supported onboarding across multiple teams and disciplines
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Translated technical workflows into accessible guidance
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Aligned stakeholders on consistent usage of Gradial
- Helped establish shared understanding of AI-assisted production workflows
Results
- Enabled **100+ users** to successfully adopt Gradial
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Improved clarity and confidence in AI-assisted workflows
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Increased consistency in outputs through structured prompt guidance
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Strengthened cross-functional alignment on platform usage
- Established scalable training model for ongoing enablement
Outcome
By building structured enablement systems around Gradial, I helped transform the platform from a complex internal tool into an accessible, widely adopted system. This improved user confidence, increased consistency, and supported scalable AI adoption across teams.